Axis Gear Shades controller

[Hendre_Conradie]

I’m using these shade controllers connected via Zigbee with a Hubitat hub. I believe the devices are now sold by Ryse.
Hubitat uses a generic Zigbee shades driver to control the Axis Gear. However, the Axis Gear doesn’t who up as an available device when adding devices to SharpTools. I would like to add the controllers to a SharpTools Dashboard.
Is there anything I can do to resolve this issue, or should the changes be made by SharpTools?
By the way, I was forced to move away from Smartthings due to the latest development on that platform and at the same time, started to use Smarttools for my dashboards (I previously used ActionTiles). I’m very happy and impressed with the Smarttools Dashboards and re-doing all my dashboards as a result.

[josh]

Hi there-
Welcome to the community and thanks for posting. You may be able to manually authorize the device if it doesn’t show up in one of the main authorization lists:

How To Authorize Unrecognized Things

Thanks for the feedback! On Hubitat, the process is similar. If you’ve connected Hubitat to SharpTools using the Manage Connections feature on your SharpTools.io user page, you’ll be presented with the list of core supported capabilities. If the device does not implement one of the core capabilities, then you’ll need to manually authorize it in the list of Additional Devices. It will need to implement at least the Actuator or Sensor as noted in my post above. To authorize Additional Devices i…