The most recent update to Home Assistant broke the sharptools device authorization. The sharptools integration hangs on processing when trying to add devices to sharptools.
What Home Assistant version are you running?
And was the authorization working before and just stopped? Was it after adding new devices to the authorization and if so, have you tried unchecking those devices as part of the authorization?
I am running version 2025.3.4. I just checked and my shelly 1 mini gen3 is the problem. I just installed it yesterday and when I tried to authorize it sharptools integration hangs at processing. When I uncheck it the processing completes.
I think the home assistant update is still a problem with sharptools integration. Processing gets held up with any new devices after the update. The processing only works when you uncheck the new devices you are trying to add.
Thanks for the additional details! I setup Home Assistant 2025.3.4 and was able to successfully complete the authorization with that version, so I don’t think it’s only a version issue.
You mentioned that if you drop back to your original set of devices that it works as expected.
Can you share more details about the different types of new devices that you tried which caused the authorization to get stuck / fail? Is the other device you tried to authorize also a new Shelly device - if so, which one? I’m wondering if there’s something unique about the new devices that is causing the device sync to fail.
Server + Add On Logs
I pulled the server logs and I was able to see your successful authorization attempt yesterday morning ~07:54 AM CST and then the failed authorization attempt just a few seconds later and then a few more times over the next few minutes.
I wonder if something is failing within the SharpTools Home Assistant Add On for the particular devices that you are trying to authorize… the authorization logs just show that it fails to get a response from the Add-On, so it seems like something with the device sync on the add-on side is erroring out.
Have you checked the SharpTools HASS Add On logs while you are trying the authorization to see if there are any clues? You may need to adjust the Add On’s log level while attempting the authorization if there aren’t any clues with the default configuration.
Thanks for the additional feedback/logs. I was able to get it to work on my phone so then I thought it might be an issue with the chrome browser. Yesterday evening I was able to get through my authorization in my chrome browser. My devices that were getting hung up initially was the shelly 1 mini gen3 - it wouldn’t work through chrome but worked through ios. I then had trouble with some automations not getting recognized. Based on last night’s successful authorization it might have been an issue with my setup. I just assumed it was the HA update since I updated to it earlier that day. I will let you know if I have any more issues.
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