Run rule on shared dashboard

1

Hi… I have a pohne dashboard that turns on lights and moves shades to a set level.

  • The lights are simple things that you click on and off.
  • The shades are moved by rules to a set level and the tile turns color based on how low the shade is.

It works great on my dashboard, but I can’t get it to run the rule on a shared dashboard with a family member. Is there an issue because the guest account doesnt have the rules?

To restate,
-on my account, the lights and shades work well.

  • On my family member’s account, the lights are clickable, but clicking the shade button doesn’t trigger the rule that moves the shade to the set level.

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2

What happens? Do they receive an error message or a green success message? (Assuming you haven’t used Custom CSS to hide the toast messages, of course)

And what do the rule logs say?

3

The green onmy family member’s screen says executing, but nothing happens.

When I check my rule logs it says (family member) is not authorized to execute this rule.

4

Can you send a note to support@sharptools.io with the dashboard ID and rule ID so I can take a closer look?