Placeholder Tile Improvements - Retained Dimensions

We’re excited to announce the next platform update which resolves the following feature request:

:white_check_mark: Retain original tile dimensions for placeholders

Any tiles which have a custom dimension set will now retain their dimension even if the underlying Thing is deauthorized and a Placeholder tile is shown. If you tap on the placeholder tile, it will also provide some insights as to common reasons for the placeholder tile and common resolutions.

For Thing tiles that have implicit dimensions (like a Thermostat being 2x1 by default), these tiles will also retain their implied dimensions for any new tiles that are added to your dashboards.

Existing Tiles with Implicit Dimensions (tap to expand)

Existing 2x1 Thing Tiles

For any existing tiles with implicit dimensions, you can either explicitly set the dimensions or re-select the tile layout. Then if the underlying Thing is lost, the Placeholder version of the tile will retain the dimensions.

  1. Open your dashboard in edit mode
  2. Tap the ... in the top-right corner of the tile in question and select Change Layout
  3. Tap to select the Current layout again

There won’t be any visual change to the tile, but this will cause the ‘layout’ to get stored in the tile configuration so it can be used for determining the implicit dimensions for the Placeholder should it be needed. :slight_smile:


As of this release, the only Thing layouts that have default dimensions other than 1x1 are:

  • Thermostats
  • Music / Media Player
  • Weather