New tablet...can't use Google to login?

Just picked up a new Fire HD8 tablet to replace an older one that is starting to degrade.

When I try to use Fully and the sharptools dashboards, it asks me to login. I can’t select Google to login, but when I select email login, there is no “forgot password” option.

Do I need to unlink my email to get the forgot password thing to show up? Tried following the steps where it says to log into Sharptools with my google account, navigate to user page, but my phone and email are already linked. So not sure what to do?

Here’s an article on how to reset your password:

Thanks Josh…that worked.

1 Like

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.