Meross garage door controller not available

Hi all,

I’ve been on sharptools customer for a while and now I am rebuilding my dashboards after the apparent actiontiles demise. With that said, actiontiles had no issue finding and showing status/controlling the meross garage door on my panel. However, these devices do not show as available on the sharptools inventory list for smartthings. Any ideas?

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Have you tried reauthorizing the SmartThings connection from your SharpTools User Page > Manage Connections to force a fresh device sync?

I just added a Meross Garage Door Opener to my SmartThings and then reauthorized SmartThings and the device showed up in SharpTools without issue.

So I didn’t but just did. Still no dice. Whats odd is that I replaced a Kasa switch a couple weeks ago. It showed up, so I know the sync is working.

I take it back. The new kasa switch is not in there. So the new stuff is not showing. I assume if I unassociate and reassociate I will have to remap all my tiles?

UPDATEL. Fixed it. I have two locations. For some reason, some of the new things were in the other address. THANK YOU

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