Since a few days, I have the problem that my Hue lights on the sharptools dashboard sometimes not syncing correct with my home assistant installation.
I restarted my home assistant installation and also the hue bridge and reconected home assistant with sharptools. But I still have the same problem.
In home assistant it looks all the time correct. I only have the problem on sharptools, it looks like a sync problem.
Thanks for posting @feron and sorry to hear that things aren’t working as expected.
Hi Josh, thanks for your answer. Nothing changed in the home assistant installation. I don’t know exactly since when I have the problem. It’s the only problem I have acutally with home assistant. It’s the on/off status. On the dashboard it looks like the hue light is on, but in real it’s off.
Are there other things to try, instead of roll back. I don’t like to roll out, when I don’t have other problems and don’t have an idea, since when I have the problem.
It looks like this. Only sharptools has this problem:
Hue App: Off
Home Assistant: Off
Sharptools: On
What to the SharpTools Add-On logs look like in Home Assistant? Are you seeing the on/off events getting triggered and attempted to be sent over to SharpTools? Is there anything quirky about that like out-of-order events, excessive on/off events, etc?
What does the event history for the on/off status look like for this device in Home Assistant?
It looks like the last on status for this device was reported around 2025-10-27T16:41:28.437Z UTC
And is this actually a ‘group’ rather than a traditional individual light? Do you have the individual lights in SharpTools and are they updating statuses as expected?
In the sharptools log I can see the triggers:
Yes, this 2 are groups “Esszimmer” and “Wohnzimmer”. I don’t have individual lights in sharptools.
I added now a separate light of the Group “Wohnzimmer Rechts”. This works as expected. Look at this print-screen. All lights are off and the individual light of this group is off and the group on. It’s defintely the group, I tried several times.
Hi Josh, do you have an idea, what could be the problem?
It looks like you are only seeing the events for the new group. are you seeing any events or log entries for the Esszimmer group? If you restart the add on, so you see any log entries related to the Esszimmer group?
Yes, I can see events from esszimmer. This was only an example. I have the same problem with both groups „Esszimmer“ and „Wohnzimmer“. One individual light works, I have the problem only with groups. In hue or home assistant it looks correct with On/Off, but in sharptools it‘s wrong for the groups.
