Hubitat - Adding Connection: Devices Don't Show Up

SharpTools.io (web)
1

Hello,

I’m trying to migrate my Hubitat configuration from one hub to another using SharpTools.

Here’s What I’ve Done:

  1. First step says to add the new hub.
  2. When I try to do that, none of the devices show up.
  3. But in Hubitat, the SharpTools app is already added with the devices.

How do I get SharpTools to recognize my devices on the new hub?

What am I missing?

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2

Seems like a bug with the Hubitat authorization screen. That’s fully managed by the Hubitat team, so I don’t have a whole lot of insight as to why that might be happening.

You could try uninstalling the SharpTools app from your Hubitat hub completely, then try reinstalling it, then try the authorization flow again with a fresh SharpTools Hubitat ‘app’ install (clean settings)