My Honeywell thermostats only read temperature and humidity in sharp tools. There is no control over the thermostat itself. Sharp tools must not be seeing it as a thermostat. They work fine in SmartThings and also in ActionTiles. I’ve searched to see if others have had problems and tried the obvious things, but still doesn’t work. Any ideas?
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Hi Peter-
Welcome to the community! Have you tried changing it to the Thermostat Tile layout? I’m wondering if it might be getting recognized as a different tile type.
If that doesn’t work, can you share a screenshot of the device details page showing the reported capabilities and attributes? The device details page is in the same area where you find the doc id per this article:
It looks like the thermostat is in off mode. Can you try tapping the ‘Adjust’ in the bottom left corner of the thermostat to change the mode to an active heating / cooling / auto mode.
If that doesn’t help, can you clarify what happens when you try to adjust the heating or cooling setpoint up/down? Are you getting an error message?
I deleted theTotal Connect and thermostats on SmartThings, then reinstalled them. I then Authorized again on Sharptools and everything now works. I don’t know why but it’s now fine. Thank you for helping.
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Honeywell integration with Samsung has issues and there is nothing but finger pointing between them. I have several cases open as we have one house with 16 thermostats (boiler) and another five with 14 each. I just signed up as a developer with Honeywell API so I could see if direct pulls from Honeywell had the same issue.
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