Failed to disconnect Home location

SharpTools.io (web)
1

Somehow I have 2 home locations one called Home and the other My Home.

I guess this was due to my deleting and recreating my Samsung Account to get the correct country.

The old one is still connected to ST and has 2 things, the new one is connected to ST and has lots of things.

So in SharpTools I tried to ‘disconnect’ the old Home location. However when I do it comes up with an error message “Failed to delete Home location”.

Any idea on how to resolve this
Rob

2

Normally that would happen when the access token for the location you are trying to remove is no longer valid. Feel free to send an email to support@sharptools.io with the location ID and we can remove it for you.

1 Like
3

Josh,
Thanks for that.
Have done as you suggested.
Rob

1 Like
4

Great! It’s taken care of and I’ve replied via email. :smiley:

5

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