What about the details requested above?
- What type of device is this on?
- Are there any updates available for the device?
- Since you are using Fully Kiosk, this also means browsers and WebViews.
- What’s the result of testing a new dashboard, no customizations, 1-2 tiles + weather tile?
Since you are using Fully Kiosk, you can get the device details as follows:
And if you have another modern device you can test on, does the issue occur there? For example, a modern phone, tablet, or PC. (Android 7.x is over 7 years old at this point and other software on the problem device could be outdated as well)