I am using the Fully Kiosk Browser Hubitat Plug in with two Kindles mounted in the wall. When I add the device to Sharptools and select the battery layout - one reports fine and the other reports 0. The device in Hubitat displays 100% for both batteries. Any thoughts on why this might be happening? Device details below. Master Bedroom works, Home Office shows zero. Thanks.
Does it still show 0 after the dashboard is saved?
When the dashboard is drafted, if that particular attribute has never been used on a dashboard it may be stale. When the dashboard is saved it determines if it needs any new event subscriptions and should refresh the data if it does.
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You can also take a look at the device details directly in SharpTools to see what is being reported and if it thinks there’s an event subscription:
- Open your Sharptools.io user page
- Tap the
...next to the location in question - Scroll down and tap on the device in question
- Review the Attribute Values section
The items in solid black have event subscriptions whereas the grayed out items may be stale.
I would also note that sometimes just refreshing the page can help. When the SharpTools app first loads it runs a series of health checks that can clean up event subscription issues.
Thanks - that Attribute Values screen is very helpful. The suspect touchscreen is reporting subscribed to battery and last update on 8/27. So I checked the hubitat device log and it also is showing last update on that date. So it is apparently not polling the touchscreen properly - so will check in with the plugin developer to see about this.