Authorized Locations: Can't Remove Old Hubitat Hub

Lewis_Home · July 15, 2025, 5:20pm

Hi,

I recently migrated to a new Hubitat hub, but I get an error every time I try to remove my old hub from the authorized locations list. Can someone please check and advise on removing?

Thank you!

josh · July 15, 2025, 7:47pm

See the following help article:

just_jake · July 15, 2025, 10:12pm

Not Hubitat, but I am having an issue removing a location that was deleted from SmartThings.

josh · July 16, 2025, 1:02am

Many of the concepts in the linked article also apply (except for using the migration tool).

If the location still exists, you can reauthorize it so you would have the appropriate permissions to disconnect the location (eg. removing event subscriptions). If the location / hub no longer exists, you can send a note to support and we can permanently delete it for you.