@N_J_H, welcome to the community, and I hope you don’t mind me moving your post to a separated topic for this specific Reolink NVR settings, so this topic can be found more easily by others who may be interested as well.
This is referring to @Kent’s post where his dashboards and NVR setup is shared.
I can help answer a couple questions here, and @Kent please feel free to jump in.
You should replace the (IP address) with your Reolink NVR’s ip address (192.168.0.xx). I’d assume the channel name to be just “5”, and you should be able to find out by giving it a try.
If it still doesn’t work, you may want to post the URL you tried so @Kent may understand better the issue(s). (Of course, you should remove/mask the username and password in the url.)
I’ve figured out the correct URLs, but I can only get a static image on my dashboard. If I set to autorefresh, I get an error message: failed to load image,etc.
I’ve tried to disable mixed media blocking, but no help. Doesn’t seem to matter what I set the refresh rate at, either.
You could try the working URL directly in your browser to make sure it’s working as expected, then try manually adding on a cache buster parameter like &st_uuid=123456 and see if the image still works.
@N_J_H, does your username or password have any symbol character like ‘%’, ‘$’ and etc? If so, try to use letter and numeric character username/password again. I am guessing the url parameters &user=(User Name)&password=(Password) are encoded after auto-refresh, and therefore doesn’t match the user authentication requirement anymore.
Hello, i’m a new user… and I am a beginner on the subject …
I followed the instructions to connect Reolink Cameras to sharptools, but the tiles remains gray and if I click it tells me dashboard does not exist? Why?
The link, psw, user are corretcs… i tested. Please help me.
Thanks
Have you also followed the secure content edit? A lot of browsers no longer support logging in with a username and password in the link. You need to allow insecure content for it to work.
Can you share a screenshot of what you are seeing?
I don’t know what you mean by the tile is staying gray. And seeing a message of “dashboard doesn’t exist” sounds more like something you would see with an incorrectly configured hyperlink tile than a media tile.
I included a link in the last post with details on how to use the Media Tile. It sounds like you tried the media tile and the next part could be your issue.
Since you’re using Chrome, it will likely block the mixed content by default (HTTP media in an HTTP site). When you setup the Media Tile, it should prompt you with a warning that includes a link explaining how to work around it.
See further up in this thread. If you’re using special characters in your password for your camera, try changing to the password to all basic alphanumeric characters:
