I have a Sharptools.io account. I created an account for a friend who uses Smartthings. I wanted him to try it out. So I went online from my computer, created him an account. Linked his Smartthings account. Created him a sample dashboard to try out. This all worked fine.
Now I want to make some changes to the dashboard. When I try to login to his Sharptools.io acccount, enter his email address, hit next. I get a message saying It looks like you already have a SharpTools account with another provider.
I need to maintain his system and need the ability to login to his account. Any ideas what to do here?
Problem with that, is he won’t have a clue how to do it. He is 2 hours away from me. I maintain his system remotely. So that means I will have to go up there, use his computer to get it fixed. Not good.